About Us

Our story

KindleKeys is a company focused on providing SaaS (software as a service) products and services for business-to-business and business-to-high-end consumer enterprises. Its headquarters is located in Shanghai with its research and development center located in Taicang, Jiangsu. KindleKeys is also an ISV and consulting partner of Salesforce.com, which recognised our Knight CRM product with an "Industry Solution and Innovation Award" in 2017.

As a product and marketing services company, we help our customers enhance sales conversion rates by means of data insight, exact marketing and customer loyalty. We offer a range of products such as customer data platform, marketing automation, lead scoring and nurturing, and loyalty management applicable to a wide corss-section of industries including education, B2B, real estate, luxury goods and retail.
We continuously strive to optimize and upgrade our products and services to meet the changing requirements of customers in a very dynamic market environment. We are committed to helping our customers to implement "technology-driven business models underpinned by continuous improvement in marketing strategies" so that they can interact as effectively and efficiently with their customer base as possible.

Service

Security and Trust

  • Holder of multiple international safety certifications such as ISO 27001 and CSA STAR
  • SSL encryption and database encryption
  • Multi-layer service agreements and a total commitment to confidentiality
  • Rigorous internal process controls to ensure the security and integrity of platform data

Training

  • Provide one-stop user guidance including online user product training, in-store user training and agent training to help enterprises seamlessly implement digital transformation
  • Provide customized training content for enterprises so that our products can be seamlessly incorporated into existing systerms

Professional Team

  • All members of the management team are CRM industry experts and Salesforce partners
  • The technical team has decades worth of experience in CRM system development
  • Plenty of experience in providing services to Fortune 500 companies

After-sales Service

  • Comprehensive training is provided to help enterprises get started easily and quickly with their digital transformation
  • Real-time monitoring of system applications, continuous iterative upgrading
  • Online consultants available to answer your questions during business hours

Contact Us

Shanghai Headquarters

Address: 2nd Floor, Building 7, 388 Songhu Rd., Yangpu District, Shanghai.

R&D Center

Address: 20, Jianxiong Road, Taicang Science and Education New Town, Suzhou

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